IQTek - Software product & solutions company

Order Receipt, Processing & execution module

Order handling is crucial aspect of retail, relates to learning from customer & servicing of the customer. This builds long term brand value as compared only stock & sale.

Our solution helps retailer in providing customer service, reducing cycle time from order, manufacturing order, getting back the item & delivery of the same to customer.

Order Receipt, execution Module

A. Order Entry

  1. Order making/repair booking with payments old gold/ cash/ bank
  2. Rate fixing option
  3. Order on stock items
  4. Sales Return, On Approval Returns
  5. Maintenance of metal / Advance received including customer samples/ stones
  6. Order cancellation

B. Order Execution

  1. Transfer of stock item directly to order if required
  2. Job order sales/ repairs for Smith with order details & photo
  3. Issue of gold to smith
  4. Receipt from smith with labour charges & direct labeling of the same
  5. Order delivery stock maintenance
  6. Complete order status
    1. Item manufacturing status
    2. Advance status
    3. Order calculation with amount to be brought in by customer for delivery
    4. Order Management reports
  7. Customer order register
    1. Pending customer orders
    2. Job order Register
    3. Pending job orders
    4. Ready for delivery

Order Management Module

A. Customer orders New Ornament/ Stock items/ Repair

  1. Gold/ Silver Rate from daily rate
  2. Labour Rate Fixing with pricing matrix
  3. Old Gold Receipt with purity, melting & dust calculation option for by weight or value
  4. Provision for calculation of excess / shortage weight
  5. Order cancellation order completion, canceling order item

B. Printing

  1. Laser, Inkjet Printers, Receipt printers
  2. Printed bill can be with ornament�s photograph



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