IQTek Advantage
Retail IQ is new age retail solution by IQTek consolidating our
jewellery retail knowledge gained from 500 customers all over India,
over a period of 8 years.
We are known by our product �WinMoney� having 1000+ verified
customers, with market reputation for delivery, business integrity in
all major markets like Mumbai, Bangalore, Chennai, Coimbatore, Nellore,
Kolkata, Rajkot.
1. Delivering value for money
We believe in providing value for money, which our esteemed
customers have realized. With this goodwill as on today we are getting
business solely by reference, without relying on marketing.
2. Superior Support
Online support available for make our products work within a
matter of minutes if customer has internet connection.
3. Superior Service
We believe that customer�s problem either has to be solved during
the first interaction or the customer has to get the fair idea of how
the problem will be solved.
We understand the net worth & value of time of jewellery customer
& do not believe in wasting his time by making him talk with call center
agent or lawyer like support persons.
4. Proven technical excellence
We have expertise in all latest development platform .NET, java,
web services, Servers (Windows, Linux), database (Oracle, SQL Server, My
SQL). You can count on us for delivery during your business expansion.
5. Proven development team/ process
We are running a product with every week upgrade, without any
disruption to existing customers. Customers upgrade fearlessly without
any intervention from outside. Customer can expect unmatched quality
wherein they do not have to call for broken software.
6. Ability to learn
Even after having 1000 customers in jewellery segment, we do not
preach customers about the best practices after taking money, we still
have willingness to learn from customer & improve on our products.
7. Transparent business process/ policy
- We show complete demo of product (rather than presentation in
PowerPoint or flash) beforehand
- Before finalization of order we list of what is not possible
by us in the particular time frame & budget.
- We do not say yes to all before order & later on preach
customers about best practices & put the implementation failure on
customer�s head.
- We do not have compartments like sales, delivery & support all
of us work as single unified entity leading to saving of customer's
time in unproductive communication & mismatch of expectations.
- Pricing policy is open on internet, we do not have system of
secret & confidential pricing for a customer.
- All the pricing options are given to customers at the time of
finalizing the order. After the finalization customer can rest at
piece, we do not have policy of incremental charging for small
features, modifications, reports.
- We do not have dealers, referrals commission scheme & neither
do we deal with middlemen from customer's side like Security agencies,
third party accountants, Computer hardware suppliers, Management
consultants.
Next
<- Implementation/ data conversion
Previous -> Salient
features of our retail solution