Customer relationship module
Customer relationship module is for maintaining valuable customer details, rewarding customers and
building customer profile. This leads to identification & better targeting of customers leading
to improving effort v/s sales ratio.
CRM also helps in referral schemes, rewarding of customers bringing in more customers.
- Customer details with name, address, city, reference, phone, birth day, anniversary contact person
- SMS integration - reminder, order ready, welcome sms, thank you sms, birth day/ anniversary greeting, bulk sms
- Segment wise customers / General mailing list / mailing label printing
- Sales analysis of customer group wise, address, area, city wise, weight wise, item wise
- Loyalty schemes for customers. (With smart cards)
- Payment follow-up module with reminder system
Next -> Saving Schemes module
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