IQTek - Software product & solutions company

Customer relationship module

Customer relationship module is for maintaining valuable customer details, rewarding customers and building customer profile. This leads to identification & better targeting of customers leading to improving effort v/s sales ratio.

CRM also helps in referral schemes, rewarding of customers bringing in more customers.

  1. Customer details with name, address, city, reference, phone, birth day, anniversary contact person
  2. SMS integration - reminder, order ready, welcome sms, thank you sms, birth day/ anniversary greeting, bulk sms
  3. Segment wise customers / General mailing list / mailing label printing
  4. Sales analysis of customer group wise, address, area, city wise, weight wise, item wise
  5. Loyalty schemes for customers. (With smart cards)
  6. Payment follow-up module with reminder system
Next -> Saving Schemes module
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